Privacy Policy

Last updated: 17 October 2026

This notice explains what personal information Dhruv Automations collects through this website, why we collect it, and the choices you have. We only collect what we need to respond to you.

What we collect

When you send us an enquiry through the contact form, we receive:

• your name, phone number and email address
• the subject and message you write
• the date and time the enquiry was sent

If you call us, message us on WhatsApp or email us directly, we receive whatever you choose to share through those channels.

How we use it

• to reply to your enquiry, arrange a site visit and prepare a quotation
• to keep a record of the conversation and follow up on it

We do not sell your information, share it with advertisers or send you marketing you have not asked for.

Who can see it

Enquiries are stored securely and can only be viewed by authorised members of our team through a password-protected admin area. When an enquiry arrives, a copy is emailed to our team so we can respond quickly.

We use trusted service providers to run the website - hosting, our database and email delivery. They process data only on our behalf and only to provide those services.

Cookies and third parties

This website does not use advertising or tracking cookies. Your browser may store small preferences, such as the website colour theme. Our contact page shows a Google Maps map, which Google provides under its own privacy policy. Links to WhatsApp, Facebook, Instagram and YouTube take you to those services, which have their own policies.

How long we keep it

We keep enquiries for as long as needed to respond, carry out any work and meet our business and legal record-keeping obligations, and then delete them.

Your choices

You can ask us to show you the information we hold about you, correct it, or delete it. You can also withdraw your consent to us contacting you at any time.